Privacy Policy

1. Introduction

Welcome to Horses Ranch. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website horsesranch.com, communicate with us, or purchase our services.

By using our Site and services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide: This includes information you provide when inquiring about a horse, filling out a form, or making a purchase. Examples include:

    • Full Name

    • Email Address

    • Phone Number

    • Billing and Shipping Address

    • Payment Information (e.g., credit card details, which are processed by a secure third-party payment processor)

    • Information about your equestrian experience and facility for horse matching purposes.

    • Any other details you choose to provide in communications with us.

  • Information Collected Automatically: When you visit our Site, we may automatically collect:

    • Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access.

    • Cookies and Tracking Technologies: We use cookies (small data files stored on your device) to enhance your experience, analyze site traffic, and understand how visitors use our Site. You can control cookie settings through your browser.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Site and services.

  • To process your transactions and manage your orders (including arranging shipping).

  • To communicate with you, including responding to your inquiries and sending you important administrative information (e.g., updates about a horse, sale contracts, shipping details).

  • To match horses with suitable owners based on provided criteria.

  • For internal record-keeping and administrative purposes.

  • To improve our website, services, and customer experience.

  • To comply with legal obligations and protect our legal rights.

4. How We Share Your Information

We value your trust and do not sell, trade, or rent your personal information to third parties for their marketing purposes.

We may share information with third-party service providers who assist us in operating our business, under strict confidentiality agreements. These parties include:

  • Payment Processors: (e.g., Stripe, PayPal) to securely handle financial transactions.

  • Shipping and Transport Companies: To arrange and manage the delivery of horses to your location. This will include sharing your name, address, and contact number.

  • Website Hosting and Analytics Providers: (e.g., Google Analytics) to help us understand how our Site is used.

  • Professional Advisors: Such as lawyers or accountants, as necessary.

We may also disclose your information if required by law, to protect our rights, or in connection with the sale or transfer of our business.

5. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access and receive a copy of your personal information.

  • The right to correct (rectify) inaccurate information we hold about you.

  • The right to request the deletion of your personal information.

  • The right to opt-out of marketing communications.

To exercise any of these rights, please contact us using the details below.

7. Security of Your Information

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Horses Ranch
Address:McAllen, Texas 78501, USA
Business Hours:Mon-Sat: 9:00 AM - 18:00 PM
Email Address: info@horsesranch.com
Phone Number: +1 (915) 334-9602