FAQs
Questions we often encounter.
What type of training does your horses have?
Most of our geldings are started on a ranch. We are
committed and passionate about training the true
“All-Around” horse. Conformation, Breeding, All-Around
Performance and disposition combined into one individual
that is safe, sound and ready for you to enjoy. Ranch
Riding, Ranch Versatility, Team Penning and Ranch
Sorting. We work them through a thorough desensitizing
program which includes: tarps, flags, atv’s, on the road
in traffic, water, loading & unloading, arena, and
round pen work, bareback, clippers, cross ties, and much
more. We try and cover anything the horse might see in a
busy family and barn setting.
Why does your ad say that a horse is in my state?
We place ads and have sold horses in just about every
state. Because of the way the horse websites work, there
is no way to advertise a horse in Texas in another state
other than to list it there. Without our advertising you
would never Even know we existed. We state clearly on
our website and most of our ads where we are located,
and it’s usually one of the first things we talk about
when we are contacted.
So most of your customers come to Texas and try the horse?
No, only about 5% of our customers actually fly or drive
in to try our horses before they buy them. Because we do
guarantee our horses, and shipping is usually as low as
ZERO, most customers choose not to come here.
Do I need to make an appointment to come see your horse?
Yes! Unfortunately due to our busy schedule with all of
the horses as well as a lot of people that want to come
“try” a few horses, we no longer schedule appointments
without a 40% refundable deposit on the horse we’re
asked to hold. Of course it can always be transferred to
a different horse if you come and fall in love with
someone else! It is also refundable in the unlikely
event the horse you chose does not seem suitable for
your needs.
Will my kids be able to ride horses like your kids?
We can’t guarantee that every horse will ride the same
for every person, because we’re not only dealing with a
horse, but also with riders with different levels of
confidence, abilities and personalities. Everybody has
their own opinion of what level their child is, and they
are all based on different standards. We demonstrate in
our videos how the horses can ride, but they are living
breathing animals with minds of their own that have good
days and bad days and need to be handled consistently
and properly. More than anything else you can buy, with
a horse there will be an adjustment and learning period
to get used to it’s particular way of going. We are
always available to give advice and help you work
through any questions or problems that might arise, and
we can even help you to find a good instructor or
trainer in your area if you need additional help. Owning
horses is really more of a lifestyle than a hobby, and
it requires a commitment and dedication. Every horse is
not going to be a match for you or your child’s
personality, that’s why we offer our exchange program.
I don’t have much experience on a horse, how will I be
safe?
Safety is our main goal. We try and help people minimize
their risks in what is normally considered a dangerous
activity. While our horses are among the safest out
there from the standpoint of ground manners, being
desensitized to certain stimuli, and disposition, they
still are large animals with a mind of their own. Horse
ownership involves a lot of responsibility on the part
of the owner. For example, not knowing how to properly
lead a horse could result in getting a foot stepped on,
or cantering without developing good balance first could
result in a fall, standing behind a horse is never a
good idea and you could get kicked if a horse is kicking
at another horse or startled. Any horse is capable of
hurting someone, by owning and riding horses, you should
know that you are assuming some risks. We are not
guaranteeing that you won’t get hurt on one of our
horses. Even a solid dependable horse can buck on rare
occasions, any horse can bite, and any horse can kick in
certain circumstances. These are all things that can
come from their natural, instinctual desire for
self-preservation. You MUST do your part to educate
yourself and be a responsible horse owner and rider too.
How long does it take to get the horse?
Many times we can get the horse to you in a 4 to 5 days
depending on where you live, but we’ve found that it’s
much better not to raise expectations and have someone
disappointed so about a week depending on the state. We
have our own professional haulers we have work with to
ensure your horse is safely delivered in a timely
manner. Prior to shipping we have a normal process to
get your horse ready to ship. We have to obtain a health
certificate from our vet, which can take a few days,
before the horse can leave. During this time we prepare
your horse for shipping with Probios and electrolytes,
it’s also moved to a private paddock or stall, and will
be groomed before leaving. Once the haulers are on the
truck you will be notified and provided with the drivers
contact information
What if the horse doesn’t work for me?
We try and do our very best at matching the horse and
rider on the front end, but there are those rare
instances where for whatever reason things don’t work
out. One of the most common reasons for a horse not
working out is other horses. Adding a horse with other
horses, mares or geldings, can sometimes change the
dynamics and personalities of the horses. Many times we
can help you work through those issues, but sometimes it
necessitates making a change. In the event that you do
have to make a change within the first 30 days, we will
work with you and can help find another horse that best
suits your needs or if the horse just doesn’t seem to
work out for you which almost never happens, then we
will arrange for a FULL REFUND and return of the horse
back to.
What is your return policy?
We have a 100% return policy within 30 days of purchase.
What's the next step?
Once you’ve decided on a horse or pony, we have a Sale
Agreement that we will email to you to sign and return.
We prefer and most of our customers send a bank wire for
payment. It’s just as easy and secure as a check, but it
speeds the process along and allows us to get shipping
scheduled faster rather than waiting on an out-of-state
check to clear. Once we’ve received the payment, we will
email you a sales receipt.
What does the term "bombproof" mean?
The term “bombproof” is an old horseman’s term that
originally started with military horses to describe
the ones that weren’t bothered by the bombs. Over the
years it’s evolved into a generic way to describe
horses that are not overly reactive to various
stimuli. We are not saying that you can literally drop
a bomb beside a horse and not get a reaction from it.
What we are saying is that we seek out horses with
dispositions that predispose them to being less
reactive, and then we work with those horses to
further that attitude. We can’t expose a horse to
every conceivable thing thatthey might encounter in
life, but we can test how they react to new things and
help to show them how to react. Horseback riding is
the second most dangerous sport behind cheerleading
(which our daughter does too!), and while we do every
thing we can to minimize the risks, everyone that sits
on a horse should realize that there is an inherent
risk.
What are the payment options?
All horses must be paid for in full. We accept cash,
wire transfers, cryptocurrencies and cash app.We
don’t have any financing options.
Do you accept a deposit to put a horse on hold?
Yes we do. All deposits must be 40% of the sale price.
If the full 40% deposit is not paid the horse will
still be for sale. You must also sign a contract and
when the horse is paid in full the contract will be
signed by us and the sale will be final.
What is your return policy?
We have a 100% return policy within 30 days of
purchase.
Are you a horse broker?
No! We own all of our horses. Why does this matter?
Because each horse gets personal attention and
training by us. We put lots of hours of riding and
training with each horse before they are listed on our
website for sale. To insure your safety we need to
know as much as possible about each horse to make sure
it is a good fit for our clients.
Do you offer transportation?
We are located in TEXAS and shipping is as low as ZERO
in some of our SELECTED STAES within the USA!We
also ship world-wide.
Trailer loading and unloading?
We train with a 3 horse slant load. We make sure they
back out of the trailer properly and don’t turn
around.